I need the last GWT Designer vesion

[montecuollo]

Hi, I'am a GWT DESIGNER USER (my company acquired GWT Designer Licenses three months ago).
I NEED the last GWT designer version, because I couldn't upgrade to that and I have to configure now my new Personal Computer.
I'm happy for your new perspectives in Google, but I think it's lesive of users rights you have completely deactivated the UPGRADE SITE.
Google doesn't start well in GWT DESIGNER management!
I hope this situation will be resolved as soon as possible: I need to download the last release of a product, because otherwise I can't go on with my work.
Regards

[Eric Clayberg]

If you have a current, paid support contract, you should send an e-mail to the new support address that was sent to you.

Explain your exact reasons for needing the product right now, and we will see what we can do.

[melaraj]

I am in the same situation and have sent an email already to the support address in the email that I received about the announcement and have not heard anything back. I sent the email 5 days ago.. Can someone please get back to me.

Manuel Elaraj

[Eric Clayberg]

I am in the same situation and have sent an email already to the support address in the email that I received about the announcement and have not heard anything back. I sent the email 5 days ago.. Can someone please get back to me.

I suggest that you check your spam filter.

You sent a request to support last Saturday, and we responded on Sunday.

Here's a (modified) copy of the email that was sent to your gmail account on the 15th...

Date: Sun, 15 Aug 2010 08:41:05 -0700
From: "Instantiations Google Support" <xxx-support@google.com>
To: "Manuel Elaraj" <xxx@gmail.com>
Subject: Re: (Case 47342) Need to install GWT Designer on new laptop

[actual message content removed]
--
Instantiations Google Support
wb-support-xxxxx@google.com

-----Original Message-----
From: "Manuel Elaraj" <xxx@gmail.com>
Date: Sat, 14 Aug 2010 12:52:12 -0400
To: "wb-support-xxxxx@google.com" <wb-support-xxxxx@google.com>
Subject: Need to install GWT Designer on new laptop

>I purchased GWT designer on June 7 and now I just got a new laptop and
>cannot install the product. I know you took down the install/update site
>and I really need it. Is there a new site, would you please help me?

I resent the full e-mail to your gmail account a second time.

[ericf]

Hi I also need the last GWT designer if possible. I think my subscription has now ended but I emailed support on Wednesday - before it ended. Happy to pay for a renewal. In the middle of a big project and kind of need this yesterday, given that my UI design skills leave alot to tbe desired. I have checked my spam filter and no response yet.

Here is a copy of my email:

Hi there,

I'm having a few really weird problems with GWT Designer.

First it's not working. It was working fine.

Messing with -Dorg.eclipse.swt.browser.XULRunnerPath will show the
GUIdesigner, but then it crashes with an Unhandled Loop Error

The other weird thing is if I press Email [General Info] or [Tech Support] in
Window->Preferences->WindowBuilder, it opens a ton of strange windows,
to all sorts of websites, kind of like a virus would.

That your stuff would be compromised seems really unlikely, but these
are really well defined websites that I never ever go to. So I'm not
sure what to do.

Can you hook me up with your last stable build for linux and windows?
I've got some tight deadlines coming up next week and it would be a
big help.

P.S. Congratulations at getting acquired by Google. All the best.

[Eric Clayberg]

We responded to your e-mail last week as soon as it came in. The following was sent to you gmail address (check your spam folder)...

From: "Instantiations Google Support" <xxxxx-support@google.com>
Date: Tue, 17 Aug 2010 18:53:36 -07:00
To: "Eric Faccer" <xxxxx@gmail.com>
Cc: "wb-support-xxxxx@google.com" <wb-support-xxxxx@google.com>
Subject: Re: (Case 47369) Instantiations Support
If you are seeing some sort of exception, you should report it using the built-in error reporting tool (click the "Contact Support" button).

The Email buttons just invoke the system "mailto:" function. There is no real need to use them.

The latest GWT Designer build for Eclipse 3.6 is available here...

[download link removed]

[patpopular]

Hi Eric,

I am excited about your recent acquisition by Google and look forward to the expanding of GWT Designer. We bought multiple 1 year subscription licenses of GWT Designer last October. My laptop recently crashed. I was able to save my data but I was unable to have a copy of GWT Designer to reinstall. I need to have access to download GWT Designer to continue work on my project. I can send you the information about our license purchasing to validate that we bought the product. I saw that the download section has been disabled. I Can support provide me access to download GWT Designer since my subscription is still valid?

I am in a middle of a big project and a quick response would greatly be appreciated.

Thanks!

Patricio

[Eric Clayberg]

The info has been sent to the address you use for this forum.

[ericf]

We responded to your e-mail last week as soon as it came in. The following was sent to you gmail address (check your spam folder)...

Hi Eric, I double checked both my gmail accounts and their respective spam folders. It looks like this email got lost in the shuffle somehow.
Would you mind resending to raisingstation@gmail.com?

Kind Regards
Eric

[Eric Clayberg]

Done.

[Jobidan]

Hello,

I need a copy of GWT Designer too!
Could you send me a link to my email too?

Thanks
Jonathan

[Eric Clayberg]

Access info is only available to existing paid customers.

I could not find any customer records associated with your email address.

If you do have a valid, paid license, send your request and license info to the new Google support address that would have been sent to you.

If you don't have an existing license, unfortunately, you will need to wait until the product is publicly available again.

[ericf]

Hi Eric,

Sorry about this. My raisingstation@gmail.com address has again not received anything.
I haven't received a warning message from Google but I am guessing that I have hit the wall on storage allocation for that account.

Would you mind re-sending to eric.ml.mail@gmail.com

Regards
Eric

[Eric Clayberg]

Done.

Also make sure you check your gmail spam folder.

[ericf]

Eric,

Is it possible your mail server was misconfigured in the switch over?
I notice that Manuel Elaraj (above) also seemed to have problems.

I've double-checked my inbox and spam folders for both accounts. Nothing.

Kind Regards
Eric