Lost Activation Key

SWT Designer allows you to create the views, editors, perspectives, pref pages, composites, etc. that comprise Eclipse SWT & RCP applications and plug-ins.

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Lost Activation Key

Postby chuck » Mon Nov 21, 2005 4:37 am

I bought SWT Designer but then had to rebuild my laptop and have lost the key. Can someone please contact me with my key.

thanks!
chuck
 
Posts: 5
Joined: Mon Nov 21, 2005 4:35 am

Re: Lost Activation Key

Postby Eric Clayberg » Mon Nov 21, 2005 4:56 am

chuck wrote:I bought SWT Designer but then had to rebuild my laptop and have lost the key. Can someone please contact me with my key.

In order to get a new activation key, you need to use the product activation wizard.
Eric Clayberg
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It won't work

Postby chuck » Sun Nov 27, 2005 7:56 am

I tried using the wizard and it won't work direct over the web. Some error 2. I then did a by e-mail registration. Since I have purchased this... will I be in your activation database so it will send me my real serial number?

Thanks.

Chuck
chuck
 
Posts: 5
Joined: Mon Nov 21, 2005 4:35 am

Re: It won't work

Postby Eric Clayberg » Sun Nov 27, 2005 6:13 pm

chuck wrote:I tried using the wizard and it won't work direct over the web. Some error 2. I then did a by e-mail registration. Since I have purchased this... will I be in your activation database so it will send me my real serial number?

You need to enter your serial number. The activation system will send you an activation key.
Last edited by Eric Clayberg on Mon Nov 28, 2005 5:57 am, edited 1 time in total.
Eric Clayberg
Software Engineering Manager
Google
http://code.google.com/webtoolkit/download.html

Author: "Eclipse Plug-ins"
http://www.qualityeclipse.com
Eric Clayberg
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Re: It won't work

Postby chuck » Mon Nov 28, 2005 5:14 am

Eric Clayberg wrote:
chuck wrote:I tried using the wizard and it won't work direct over the web. Some error 2. I then did a by e-mail registration. Since I have purchased this... will I be in your activation database so it will send me my real serial number?

You need to enter your serial number. The activation system will send you an activation key.

The problem is that I misplaced the serial number. I still have the electronic receipt showing I purchased it. What should I do?
chuck
 
Posts: 5
Joined: Mon Nov 21, 2005 4:35 am

Re: It won't work

Postby Eric Clayberg » Mon Nov 28, 2005 6:01 am

chuck wrote:
Eric Clayberg wrote:
chuck wrote:I tried using the wizard and it won't work direct over the web. Some error 2. I then did a by e-mail registration. Since I have purchased this... will I be in your activation database so it will send me my real serial number?

You need to enter your serial number. The activation system will send you an activation key.

The problem is that I misplaced the serial number. I still have the electronic receipt showing I purchased it. What should I do?

The original e-mail that you were sent should include the serial number.

If you can't find that, you will need to contact our sales department at sales@instantiations.com.

Based on your name and/or receipt, they can provide you with your serial number.
Eric Clayberg
Software Engineering Manager
Google
http://code.google.com/webtoolkit/download.html

Author: "Eclipse Plug-ins"
http://www.qualityeclipse.com
Eric Clayberg
Moderator
 
Posts: 4503
Joined: Tue Sep 30, 2003 6:39 am
Location: Boston, MA USA

Re: It won't work

Postby chuck » Mon Nov 28, 2005 6:04 am

Eric Clayberg wrote:
chuck wrote:
Eric Clayberg wrote:
chuck wrote:I tried using the wizard and it won't work direct over the web. Some error 2. I then did a by e-mail registration. Since I have purchased this... will I be in your activation database so it will send me my real serial number?

You need to enter your serial number. The activation system will send you an activation key.

The problem is that I misplaced the serial number. I still have the electronic receipt showing I purchased it. What should I do?

The original e-mail that you were sent should include the serial number.

If you can't find that, you will need to contact our sales department at sales@instantiations.com.

Based on your name and/or receipt, they can provide you with your serial number.


I will send another e-mail to them but, I have sent 4 e-mails to sales and support looking for them to send me my serial already. Is there anyway to make sure they give me a response. I have been trying to get my serial number for over a month now.

Thanks for all your help.
chuck
 
Posts: 5
Joined: Mon Nov 21, 2005 4:35 am

Re: It won't work

Postby Eric Clayberg » Mon Nov 28, 2005 6:36 am

chuck wrote:I will send another e-mail to them but, I have sent 4 e-mails to sales and support looking for them to send me my serial already. Is there anyway to make sure they give me a response. I have been trying to get my serial number for over a month now.

You need to check your Yahoo e-mail account as we have repeatedly responded to your e-mail requests. I have responded to three of them personally (on 10/30, 11/5 and 11/8).

Either your SPAM filter is eating the messages or the e-mail address you provided us is no good.

Bottom line: we can't help you, if we can't reach you.
Eric Clayberg
Software Engineering Manager
Google
http://code.google.com/webtoolkit/download.html

Author: "Eclipse Plug-ins"
http://www.qualityeclipse.com
Eric Clayberg
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Posts: 4503
Joined: Tue Sep 30, 2003 6:39 am
Location: Boston, MA USA

Postby chuck » Mon Nov 28, 2005 11:51 am

OK, I turned off the spam filter. Please try agin.

Thanks.

Sorry if I sounded like I was being a prick... just frustrated.

Thanks again.
chuck
 
Posts: 5
Joined: Mon Nov 21, 2005 4:35 am

Postby Eric Clayberg » Mon Nov 28, 2005 7:20 pm

chuck wrote:OK, I turned off the spam filter. Please try agin.

I resent one of the earlier messages.
Eric Clayberg
Software Engineering Manager
Google
http://code.google.com/webtoolkit/download.html

Author: "Eclipse Plug-ins"
http://www.qualityeclipse.com
Eric Clayberg
Moderator
 
Posts: 4503
Joined: Tue Sep 30, 2003 6:39 am
Location: Boston, MA USA


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